Refund Policy

Refunds:

Once we have received your parcel and allowing for the extra measures for the health and safety of our team we will be in contact to confirm the receipt of the returned goods and that your refund/exchange has been issued accordingly. Please allow 14 working days for your return to be processed and for our customer care team to contact you. If your refund has not been issued after 14 working days, please contact: info@mulcosmetics.com

All refunds will be processed back on to the card originally used for purchase.

We cannot refund any postal charges you incur to both deliver the item to you or to return the item to us, unless we have sent you the wrong items, or your order is faulty, damaged or not as described on arrival.

We cannot refund any Tax, Customs or Duties charges that you may have incurred at the time of delivery.